Privacy Policy

We are committed to safeguarding your privacy. This policy outlines how we collect, use, and protect your personal data to maintain compliance with South African laws and the GDPR.

Information We Collect

Learn more about the types of data we collect and the reasons for collection.

• Details you provide directly, such as your name, address, email, and phone number submitted via our contact form.
• Technical data like IP addresses, browser types, device details, operating system, and enquiry timestamps.
• Usage data, including site interaction, session length, pages viewed, and referral sources.
• Correspondence or other information supplied for customer service or consultation.

How We Use Information

Your data is used only for relevant, legitimate business activities as outlined below.

• To respond to your enquiries, send information, and meet our service commitments.
• To analyse trends, track website performance, and enhance user experience.
• To ensure compliance with legal obligations and safeguard against misuse.
• To improve our products and messaging based on aggregated, anonymised insights.

Our Legal Basis

We collect data following South African and global privacy regulations.

Data collection occurs by consent or where necessary for performance of our services. Information is used for the stated purposes above and never sold to third parties.

Information Sharing

We do not sell or rent your personal data.

• Third-party service providers only receive data required to deliver infrastructure, analytics, or secure site management and must comply with privacy regulations.
• Public authorities access data only upon valid legal request or to protect legal rights.
• In the event of a business transfer or merger, information is handled per applicable laws.

Data Security

We maintain physical and digital safeguards to protect your personal data against loss, unauthorised access, misuse, and disclosure. Data retention aligns with operational needs and relevant regulations. Access is limited to authorised personnel only.

Your Rights

You have the right to access, correct, restrict, or request deletion of your personal data.

• Request details of information we hold and receive a copy on request.
• Request corrections if your contact or enquiry data has changed or is inaccurate.
• Withdraw consent for future data processing or opt-out of marketing.
• Request erasure of your data, unless retention is legally required.

Cookie Policy

Cookies are used to monitor website traffic, enable functionality, and offer personalised experiences. By continuing to use our site, you consent to their use as outlined in our Cookie Policy.

View Cookie Policy View Cookie Policy

Contact Us

Please contact us with any privacy, access, or data correction requests at the details below.

Policy Changes

We may update this policy periodically. Major changes will be noted on this page, and we encourage you to review regularly.